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1 March, 2001 Many Windows 95 and 98 computers have trouble shutting down. When you tell
them to shut down they just sit on the "please wait while your computer
shuts down...." screen. When you restart the computer tells you that it
didn't shut down properly last time and runs Scandisk. When Windows 95 and 98 computers shut down, they clean up the work they were
doing, close the programs that are running then stop all the devices such as
power management, network cards etc. If something will not close then the system
will hang on the shut down screen. If your system will not shut down then the first thing to do is clean it up
(see our article on optimising your computer.) The
next step is to uninstall all unnecessary programs, remember to use the Windows
add/remove programs or the program's uninstall function, don't just delete the
program. If your computer is still not shutting down, it is time to get serious. Windows 98 If the problem continues, open MSConfig (Click the Start, Run, then type msconfig).
Click the advanced tab and change the "Disable Fast Shutdown" option.
If it is ticked, take the tick off; if it isn't ticked, tick it. You will have
to shut down the computer a number of times before you will know if it has worked. Software may still be causing the problem. Open MSConfig again, and click Startup.
Take the ticks off everything except SysTray, TaskMonitor, and both instances
of Load Power Profile. Note that this may stop your anti-virus, printer, scanners
and other equipment from working when you next start up. If the system now shuts
down properly you know it is a software problem. Add the ticks back one-by-one
and shutdown the computer. Using a process of elimination will find which program
is causing the problem. Windows 95 Other Solutions If you cannot get Windows to shut down, it is not the end of the world. You
can leave the computer at the shut down screen for a minute then shut the machine
down at the the on-switch. Some computers require you to hold the power switch
in for a few seconds before the computer will shut down. When the computer starts
next time Scandisk will check the hard drive for any errors. This adds a minute
to starting the computer but does not hurt the computer. Many users just decide
to live with it. My computer won't shut down.
There is known bug in Windows 98 and a patch is available for it at the
windows update
site. Open the Windows Update, click the "products updates" link and
allow it to detect your system. After a few minutes there should be a list of
available updates, if the Windows 98 shutdown supplement is listed, install
it. If it is not listed you do not have the version of Windows 98 affected by
this bug.
Unfortunately, Windows 95 doesn't have the same tools to control the shut down
process. The best thing to do is to remove all unnecessary programs and disable
the automatic start functions in anti-virus programs, ICQ, Real Player and other
programs. It is usually a program that runs in the background that is causing
the problem. Disable the automatic start in each program and see if that fixes
the problem, try each program in turn until the problem clears.
Windows shut down problems are one of the most frustrating problems to solve.
Other solutions are to do some serious changes to the system registry, remove
and re-install networking or even remove the network card. All of these solutions
are only for those who really know what they are doing, get a professional to
help you if you still have problems.
PC Rescue Pty Ltd
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ŠTechnology Publishing Australia, 2011