ABC Nightlife, 31 August 2007 | ||
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The August Nightlife spot coincided with National Identity Fraud Awareness
Week so we looked at how identity thieves and other fraudsters use computers.
We looked at this works and how to protect yourself. We also looked at wireless
networking and
The days of teenagers hacking your computer or writing viruses for fun are
long gone. Today it’s serious criminals that are trying to get into your computers
and bank accounts. National
Identity Fraud awareness week was setup to make you aware of the ways the
fraudsters can get your information.
While here at PC Rescue we look at the high tech computer ways to be ripped
off, there are plenty of low tech ways; from your local takeaway keeping your
card details to dumpster divers rummaging through your rubbish bins. The NIFAW
website has a lot of information to protect yourself. We also covered some listener's
questions on security topics.
William was concerned about webpages like PayPal saving passwords and credit
card details. Websites save details like login passwords to make it more convenient
for users. They usually use little files called cookies to store this
information. When online commerce first started, some websites stored credit card information
in cookies. Very quickly they learned this was a mistake as viruses and hackers
could easily raid the cookie folder. These days bank and credit card details
are not saved by websites and it's a breach of their merchant agreement to do
so. Gabrielle called about an encounter her daughter had with a bank. It seems
the bank had detected small but unusual transactions taking place with her account.
It turned out scammers taking small amounts so as not to attract attention.
While Gabrielle's daughter did the right thing in not trusting the initial
phone call and calling them back, people should be aware that cheap voice over
IP services allow scammers to use the phone more. If you are in doubt, contact
the bank on their main listed phone number rather than ringing the number back.
Like everyone Rick is struggling with the sheer number of passwords he needs
to keep track of. He asked if there was a utility to store them. There are,
ranging up from a simple document with them all listed to proper databases.
The problem with these is they need to be kept well guarded as well.
Jenny has a computer that "bluescreens" every half hour “a problem
has been detected” and sits there. To restart the computer, it's necessary to
hold the power button in for ten seconds to shut the computer down.
This sounds like an overheating problem. The computer runs for a while, gets
hot and crashes. A visit to the local computer tech is in order.
Richard called to complain about Quicktime not running in YouTube Given YouTube
uses Flash, we'd suspect this is the problem so downloading
and reinstalling the Flash Player is the first thing to try. If the problem
is Quick Time, Apple have the instructions to repair
that on their website
Sam wanted to convert movies made on his phone from MOV format to MP4 to MPG.
A quick search of Download.com finds this utility, Kate's
Video Convertor. We haven't tried this program so it's at your own risk,
make sure you make a copy of the original before working on it.
Beverley called about wireless Internet and how secure it is. Wireless Internet
uses the mobile phone network and mobile signals are scrambled to make them
almost impossible to intercept. Wireless Internet is not the same as a local
wireless network, there are serious problems with security on home and office
wireless networks.
Greg asked about upgrading to Vista. We wouldn't recommend it until Service
Pack 1 is released sometime next year. In the meantime, we'd strongly recommend
you stick with Window XP.
Our next Nightlife spot will be on October 19 where we'll be looking at how
well Microsoft Vista is doing six months after being released. If you have a
suggestion for the show, please contact us. We hope
you can tune in after 10.00pm or you can stream the broadcast though the Nightlife
website. National Identity Fraud Awareness Week.
Listeners questions
Websites storing passwords
Bank following up on Internet fraud
Password Security
Computer Bluescreens
Youtube not working
Converting videos from MOV to MPG
Wireless Internet security
Upgrading to Vista
info@pcrescue.com.au
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©Technology Publishing Australia, 2007