Nightlife, 6 January 2006 | ||
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The first computer spot
of the year with Lisa Forrest saw the Windows Metafile flaw was the main
focus of the show. We also looked at computer new year
resolutions. We had a lot of questions and some very helpful comments about
Spyware Doctor, there were a few things we couldnt answer on air and
weve posted the following answers. Spy Doctor A number of callers said
it is a good programs was and we received a number
of follow up emails giving links to informative sites: Wed like to
thank everyone for their help. Spyware Doctor is a legitimate program and
Australian developed as well. Their
website has the details as well as an online scanning tool to check
your system for spyware. The bad guys try to use
names very similar to the known names, so you need to be very careful when
installing a spyware detector. Before downloading, wed suggest visiting
Spyware
Warriors rouge software page to see if the program is lis Removing Norton AntiVirus The
latest versions of Norton AntiVirus have been
disappointing to say the least. To rub insult into injury, removing it can
be difficult. Because Norton digs itself so deep into the system its
important to remove it correctly. 1.
Visit the Symantec web page and download the Norton
removal tools, there is one tool for versions
before 2004 and one for later
versions, there are other tools for removing earlier versions of other
Symantec products that might be causing problems. You should download or
get hold of the replacement firewall and antivirus programs you intend to
replace Norton with. Wed also suggest running Windows Update
to make sure your system is up to date. 2.
Disconnect from the Internet. 3.
Open your Control Panel and go to Add/Remove programs.
Remove all Norton and Symantec products and restart everytime you are prompted. You may find some will not uninstall
(which is part of the problem.) 4. Run the Norton removal tools you downloaded earlier
then reboot the system. Reinstall any Symantec products you wish to continue
using. Reboot when told. 5.
Install your new anti virus or firewall before reconnecting
to the Internet. 6.
Some of our techs have repor Item
six is one of our big criticisms of all current Symantec products: The Windows
Scripting Host. Symantecs reliance on the same technology many spyware
writers use makes their products more prone to being damaged by spyware
and increases the damage done to systems. This is the main reason why we
do not currently recommend Symantec products. Clearing the AVG virus
vault Detecting unidentified
hardware We
strongly recommend all XP users should update to Service Pack 2. Tony had
a problem after the update where his screen is now stuck on 16 boring colours.
This is usually because a device driver has failed and needs to be reinstalled. The
problem for Tony is identifying what model the video adapter is so he can
install the right software. We know of a wonderful tool imaginatively called
the The Unknown Device Identifier. This nifty
little program identifies the devices on your system and tries to find updated
drivers on the net for you and while its not a tool for inexperienced
users if youre familiar with installing drivers and using the System
Manager, its quite easy. As usual our apologies to the many callers who couldnt
get through. The next Nightlife computer spot will be at
10pm February 3, please feel free to email any
suggestions you might have for the show. If youd like to be kept up-to-date
with our schedule then subscribe
to our newsletter.
You need to be careful about anti-spyware programs.
Many packages claim to remove spyware but are actually worse than the spyware
itself, many of the less reputable ones will put even more spyware on your
system. Lois called in asking whether Spyware Doctor was legitimate and
we didnt know.
Doug
found he couldnt clear viruses which AVG had moved to the virus vault.
We commonly find this is a result of the various Java scripting spyware
exploits we see and the Trojans have firmly wedged themselves in the cache
file. Clearing the Java cache is easy, Sun Java instructions are here
and Microsoft Java users should follow these instructions.
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ŠTechnology Publishing Australia, 2007