Small Business Helpdesk | ||
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16 October 2001 Three months after we first raised this issue
businesses are still being fooled into paying too much to keep their Internet
domain names. Owners of .com.au domains have been receiving letters that appear to be routine
renewal notices for their domain names. On closer examination these are letters
offering to renew the registration on their behalf at an inflated price. The
letters can be easily mistaken for an invoice and offer to renew the domain
name for up to ten years. At best these offers can only be described as overpriced, costing more than
$200.00 for the standard two year period. The standard price for a .com.au domain
renewal is $137.50. Apart from the inflated price, the offer to have a domain name "managed" for
up to ten years is also less than what it appears. Australian domain names can
only be registered for two years at a time. What the customer is actually "buying"
are the services of the reseller to keep the registration up to date. There
is no guarantee that the reseller will be able to update the records, still
be an authorised reseller, or even in business, in ten years time. Business owners of domain names should read letters relating to domain registration
carefully. Internet domains should be renewed either with the top level domain
registrar, Melbourne
IT for .com.au domains, or with the supplier that arranged the original
registration. Watch for misleading domain name renewals
PC Rescue Pty Ltd
Suite 236, 4 Young Street Neutral Bay NSW 2089
ABN 082 635 765
ŠTechnology Publishing Australia, 2011