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Weekend Show, 26 October 2008

The October weekend spot looked at computer disasters.

Disasters with your computers can come in all shapes and forms. The most common is hardward failure but often the data is easily recovered unless the hard drive has failed.

The important thing with computer failures is not to panic. When you panic is when you lose data.

So if you think you've lost your work; don't panic. Call your local computer tech and let them have a look at it.

Of course, if you have a backup of your data, then you don't need to panic at all.

A more avoidable computer disaster is posting something silly on the Internet, as a Sydney call centre worker found last week.

The rule with anything on the Internet is not to write anything you wouldn't like to see next to your name on the 6 o'clock news. We have a guide to general email ettiquette to help avoid some of the bigger mistakes.

Listener's questions

As usual we had plenty of callers. If you missed out asking a question about a computer problem, you still can at our IT Queries website. A theme with our callers this week were problems with Microsoft Word files.

Capital letter blues

Jean had trouble with capital letters appearing on new lines. The simplest solution to this is to hold the control key down and press the the Z key.

A later caller, Mike suggested this is related to the list function and if you do the ctrl-Z a number of times, Word will get the idea to stop doing this.

You can change the Auto Correct options in Word although this is a bit more complex and we've put the answer on our IT Queries website.

How to get rid of the copyright symbol

Continuing the Word Auto Correct theme, Howard called in with an irritation that the copyright symbol kept creeping in to his Word documents when he typed (c) for his lists.

Again, this can be fixed through the ctrl-Z combination and we have the more detailed instructions on stopping this happening on IT Queries.

A better solution for Howard though would be to use the list function in word that will manage letters for him.

Copying data to a new computer

Cathy asked about copying data from her old machine to a new one. This a common problem as data is the most important thing on your computer.

Basically it boils down to five choices; use an external drive, burn the information to CD or DVD, remove the hard drive from the old computer and connect it to the new one, network the computers or email the data to yourself.

Each of these has there own downsides and we've made this the our problem of the week.

Upcoming shows

Our apologies to callers we couldn't get to, if you'd still like to ask a question visit our IT Queries website. The next ABC 702 Weekend spot will be on November 22 at 10am.



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