Help is just a call away

Call 1300 798 957 for service to your home or office

PC Rescue has been providing computer repairs and support for homes and offices since 1995. Our help is as close as a phone call away.

Call our hotline on 1300 798 957 and we can help you straight away. Many problems can be fixed over the phone or remotely. If we do have to send out a technician, we'll arrange a time that suits you and keeps disruption to a minimum.

Why choose us?

*Total commitment
We want you to get the most from your systems. All of our services include a 30 day complimentary subscription to our e-learning programs.

* Satisfaction guaranteed.
If you're not happy, we'll refund your money.

* We come to you.
If we can't help over the phone our technicians will come to you.

* Times that suit you.
We'll come when it's best for you. We're open weekdays, weekends and evenings.

* Specific appointment times.
So you won't be stuck waiting around all day for help!

* Know-how
All of our staff are trained and qualified.

*Plain English
We'll explain the solution so you learn how it's done.

* Flat up front fees.
Most of our service are fixed price. No nasty surprises!

Business services

Help is a phone call away

Computers are essential to the success of your small business. At PC Rescue we understand this and know how important it is to get qualified technicians onto your IT issues fast!

Call us on 1300 798 957 and we can arrange a trained technician to help you ASAP.

Home services

Computers are meant to make life easier. So nothing is more frustrating than a technology problem. Call us 1300 798 957 and we can get a friendly technician to fix your problems quickly.

Learning Services

Computers are complex and it's not always easy to use them. We can help you to use your computers better with our online learning courses. Courses include basic computer skills and using specific programs.

If you take up any of our computer repair or maintenance services, a free 30 day subscription to our e-training services is included.

Price list

Here are some of our services for home and small business. It's by no means a full list of how we can help you. Call us on 1300 798 957 and our trained help centre can assist with choosing the right service for your needs.

 Installation

Get it started! These services will get you up and running with your latest technology purchase.

Set up and Secure my new computer (STA001) $160.00
Make sure your computer is running at its best from the start.

Network Setup (STA004) $99.95
Save yourself the time and frustration of setting up your wired or wireless Windows XP, Vista or Apple Mac network.

Software Install and Optimisation (STA005E) $85.00
Have you bought new computer program or game and don't know where to start?

"Since we've started using your company, we've stopped getting viruses and the kids aren't messing the computers up all the time."

-Steve L. Noosaville, Qld

Security and Data protection

Viruses and spyware are the biggest problems facing PC users. We can protect your PC and its valuable data including personal files photos.

Total Security Protection

One Year Plan (PRT001) $195.00
Two year (PRT002) $292.50
Three year (PRT003) $392.00

Our total Home and Small Office virus and security solution offers you one of the most comprehensive, state of the art and easy to use security products on the market.

Data clean and remove (PRT004) $150
Data deleted from your old hard drive is still accessible to those who know how to get at it. Tax and financial records, emails and even passwords are often easily found on old computers.

Data transfer or back up (PRT005) $150
Nothing is more valuable than your data. You need to protect it permanently. Our techs will backup up to 9Gb of data on the media of your choice.

Automated data back-up (PRT006) $195.00
Back up works best when you don't have to do anything. Our trained technicians can set up an external hard drive to automatically back up your PC on a regular basis.

"Your data back up saved years of work we'd have lost after our office fire. I'm not sure our business would have survived. Your services weren't just value for money, they were priceless."

-Steve B. Turramurra, NSW

Hardware support

Exams on? Deadlines looming? Computer crashes happen at the worst times. Should the unexpected happen, call us on 1300 798 957.

PC upgrade (FIX001) $150 (hardware not included)
We can install your internal or external hardware, including graphics cards and memory as well as hard and memory drives, professionally and easily to have you running at peak performance in no time.

Computer repairs and troubleshooting (FIX002) $175.00
Nothing is more frustrating than a computer that won't work or a technology problem. Our trained technicians can visit your home or office at a time that suits you

System clean and check (FIX003) $150
Prevent common PC problems and increase your system's lifespan with a computer clean and check.

Thank you, thank you, thank you. We were going to throw our computer out but your technician cleaned it up and found the problem that was causing all the trouble. We saved the price of a new computer."

-Jenny R., Croydon NSW

Computer Support

Help and training enable you to get the most from your PC, whether you need emergency help or ongoing training and tutorials. And our emergency help is open 24 hours.

Telephone Support (USE012) $60.00 per issue
Do you have a problem you just can't fix?For a one off fee our professional help line can assist. If we can't help you, we won't charge you. Guaranteed!

24/7 computer help
Don't wait for essential technical support. Our 24/7 PC help service covers all operational support, 24 hours a day, 7 days a week.

1 year subscription (USE001) $195.00
2 year subscription (USE002) $330.00
3 year subscription (USE003) $440.00

PC SafeGuard Plans
Protect your computer with a total service plan. These plans include onsite maintenance and repairs along with one stop 24/7 support on all hardware and software plans.

Desktop 2 year plan (USE005) $300.00
Desktop 3year plan (USE007) $450.00
Notebook 2year plan (USE006) $350.00
Notebook 3 year plan (USE008) $500.00

I'm just sending a Big Thanks message back to say "Problem Solved" and "Thanks".

-Bill, Toongabbie

Total Support

Our premium product and the answer to all your computer troubles. Total support is an all in one service to last the lifetime of your PC.

Total computer support
Never worry about your computer again with our total support pack. This fully featured package includes setting up your PC, total virus protection, ongoing maintenance and 24/7 helpdesk support.

1 year support plan (LOT001) $499.00
2 year support plan (LOT002) $699.00
3 year support plan (LOT003) $845.00

"Your technician was on time and knew his stuff. I was really happy to get the system up. I'll be calling you guys again"

-Jane S. Ballarat, Vic.

Training Services

Want to know how to get the most from your computer? Do you suspect you only know 5% of what would make your day more productive? Apart from our computer books, we can help you learn more without leaving home.

E-learning courses
Learn or up date your computer skills with our easy to follow e-learning course. Courses include Windows Vista, XP, Office 2007, introduction to computers and introduction to the Internet.

3 month subscription to all courses (USE009) $69.00
6 month subscription to all courses (USE010) $124.20

Our locations

Our onsite and telephone support services are available across Australia. Telephone assistance can help you 24 hours a day, seven days a week. If you need computer repairs, we can get a tech to you within 24 hours in most major centres. just call us on 1300 798 957.

Our locations include Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Canberra, Geelong, Wollongong, Newcastle, The Gold Coast, Townsville and the Sunshine Coast.

We can help home users, seniors, home businesses and small business.

If you don't want to waste time tinkering with your computer system, or you've given up trying to find the problem, contact us and we can arrange a tech to visit your home or office. We have the answers.

Remember that with any computer service you should make sure any important data is backed up, software is available and passwords recorded before the technician/consultant arrives.

Updated 25 August 2008